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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Luke Ferris

May 28, 2026

5  out of  5
rating by Luke Ferris
"Dean did a great job quoting and delivering my policy, he was able to answer all my questions professionally and understand exactly what I needed while delivering a fair price."
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Chloe Bishop

May 28, 2026

5  out of  5
rating by Chloe Bishop
"Im recently post grad and John was so helpful in explaining everything to me. I have been in way over my head trying to get started on my own and he went above and beyond to answer all my questions."
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Braydon Bolton

May 28, 2026

5  out of  5
rating by Braydon Bolton
"Dean Carrico led me through a great experience with my insurance purchase. I highly recommend his services for any needs you could have."
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Witt Grooms

May 26, 2026

5  out of  5
rating by Witt Grooms
"The Drew Carter team took care of me today like no other! One team member in particular, Dean Carrico, who I believe is on the aspirant track (I look forward to his future!) helped with my policy and included a renters policy that lowered my overall pay. Grateful for a team that looks out for customers in every way. 5-star service!"
We responded:
"Thank you, Witt, for sharing your experience with us! We're glad to hear that Dean Carrico and the team were able to assist you with your policy and find savings. We appreciate your feedback and look forward to continuing to serve you."
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kalin pugh

May 18, 2026

5  out of  5
rating by kalin pugh
"Woke up to a message on my phone from Drew Carter From State Farm.... they lowered my premium and They Have Been Incredible"
We responded:
"Thank you, Kalin, for sharing your experience! It's great to hear that Drew Carter and the team have been able to assist you with lowering your premium. We appreciate your support and look forward to continuing to serve you."
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Antonio Hamilton

May 12, 2026

5  out of  5
rating by Antonio Hamilton
"I just love how quick and efficient Ms.May and Mr.Carter were onto my account, any errors that were made: she immediately took time to make sure it was all corrected. Thank you again for literally everything and again, shout out to May for being so quick to resolve my issues!!"
We responded:
"Thank you, Antonio, for your kind words! We're glad to hear that Ms. May and Mr. Carter were able to assist you efficiently and resolve any issues promptly. Your feedback is greatly appreciated."
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Cheronne Vaughn

May 12, 2026

5  out of  5
rating by Cheronne Vaughn
"Everyone there is so nice and helpful. I spoke with Niki today. Such a pleasure to talk to!"
We responded:
"Thank you, Cheronne, for your kind words! We're glad to hear that Niki made your experience enjoyable. We appreciate your feedback and look forward to assisting you again."
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Allierra’s life

May 11, 2026

5  out of  5
rating by Allierra’s life
"Dean gave me great service!"
We responded:
"Thank you, Allierra’s life, for the 5-star review! We're glad to hear that Dean provided you with great service. Your feedback means a lot to us. "
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Don Donaldson

May 7, 2026

5  out of  5
rating by Don Donaldson
"Maitree Patel was very professional, friendly and answered all my questions."
We responded:
"Thank you, Don, for your feedback! We're glad to hear that Maitree provided you with professional and friendly service while answering all your questions. Your support means a lot to us."
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Ethan McDonald

May 4, 2026

5  out of  5
rating by Ethan McDonald
"Mike was great. He made it very easy switching from USAA. I had been searching for a new company practically all year, received a ton of quotes, some friends some random company’s. State Farm had competitive pricing and outstanding policies. Confident I made the right choice!"
We responded:
"Thank you, Ethan, for sharing your experience with us. It's great to hear that Mike made the transition smooth and that you're satisfied with our competitive pricing and policies. We're glad you feel confident in your choice with State Farm."
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Heather Parker

April 30, 2026

5  out of  5
rating by Heather Parker
"Always fast and friendly service😊"
We responded:
"Thank you, Heather, for your kind words! We're glad to hear that you find our service fast and friendly. Your feedback means a lot to us."
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Clay Tuck

April 30, 2026

5  out of  5
rating by Clay Tuck
"John helped me out big time this week. He was patient and took the time to help explain some things me or my wife didn’t understand. We appreciate y’all."
We responded:
"Thank you, Clay, for sharing your experience! We're glad to hear that John was able to assist you and your wife with patience and clarity. Your appreciation means a lot to us. Take care!"
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James Farlow

April 29, 2026

5  out of  5
rating by James Farlow
"Was very helpful and honest. Treated me like agent knew me for years."
We responded:
"Thank you, James, for your feedback. It's great to hear that you felt a genuine connection and honesty during your experience with us. We look forward to continuing to serve you."
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brittany pride

April 29, 2026

5  out of  5
rating by brittany pride
"Mr Carter was knowledgeable, clear and accurate. He answered all my questions and confirmed that I had all the information that I needed and followed up afterward!"
We responded:
"Thank you, Brittany, for your review! It's great to hear that Mr. Carter was able to provide you with clear and accurate information and follow up with you afterward. We appreciate your feedback and look forward to assisting you in the future."
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Garett Ozmer

April 28, 2026

5  out of  5
rating by Garett Ozmer
"John was quick to respond to my texts and got my new policy in quick! Would highly recommend."
We responded:
"Thank you, Garett, for your feedback! It's great to hear that John was able to assist you promptly and efficiently with your new policy. We appreciate your recommendation."
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Ben Whitehead

April 24, 2026

5  out of  5
rating by Ben Whitehead
"Mai and Bri were extremely helpful with getting info about my policy."
We responded:
"Thank you, Ben, for the great feedback! We're glad to hear that Mai and Bri were able to assist you with your policy information. Your support means a lot to us."
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Kellie Hill

April 23, 2026

5  out of  5
rating by Kellie Hill
"This is The Best insurance company I've used hands down!! Drew Carter and his team are very knowledgeable. They are always very friendly and helpful. I highly recommend them for all of your insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Deanna Stone

April 22, 2026

5  out of  5
rating by Deanna Stone
"State Farm agent Drew Carter and his team provide exceptional service. They are highly efficient, responsive, and consistently demonstrate a strong commitment to their clients. Their knowledge and professionalism distinguish them as a top-tier agency!!!!!!!"
We responded:
"Thank you, Deanna, for your generous feedback! We're grateful for your recognition of our team's efficiency and commitment. Your support means a lot to us."
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Rodricious Coley

April 22, 2026

5  out of  5
rating by Rodricious Coley
"John was awesome, very polite, easy to work with and very knowledgeable/helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Hank Reid

April 21, 2026

5  out of  5
rating by Hank Reid
"GREAT FOLKS TO DO business WTIH-A++++++++++++++++++++"
We responded:
"Thank you, Hank, for your enthusiastic feedback! We're glad to hear you had a positive experience with our team. Your support means a lot to us."
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Robert Ward

April 21, 2026

5  out of  5
rating by Robert Ward
"Very courteous, professional and knowledgeable staff.Listens and provides the best advice and services."
We responded:
"Thank you, Robert, for your kind words about our team. We're glad to hear that you found our staff courteous, professional, and knowledgeable. Your feedback is greatly appreciated."
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nick randle

April 17, 2026

5  out of  5
rating by nick randle
"Very friendly and very helpful always has a great attitude"
We responded:
"Thank you, Nick, for your kind words! We're glad to hear that our friendly and helpful service made a positive impact. Your feedback means a lot to us."
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Phương Uyên Đào

April 15, 2026

5  out of  5
rating by Phương Uyên Đào
"Drew Carter at State Farm provided excellent service. He answered all my questions, helped me choose the right coverage, and made everything easy to understand. I really appreciate his professionalism and responsiveness. Highly recommended for anyone looking for reliable insurance!"
We responded:
"Thank you, Phương Uyên Đào, for your thoughtful review. We're glad to hear that Drew was able to assist you with your coverage needs and provide clarity throughout the process. Your recommendation means a lot to us."
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Jeremy Dana

April 8, 2026

5  out of  5
rating by Jeremy Dana
"​I can’t recommend Drew Carter’s office enough! My previous home and auto insurance rates had been steadily climbing, so I decided to shop around for better options. Not only did they provide me with a much lower rate, but I actually ended up with better coverage than I had before. ​ The customer service here is truly second to none. Working with Bri and Drew was a seamless experience. They are professional, responsive, and genuinely care about finding the best fit for your needs. If you’re in the Birmingham area and looking for a team that prioritizes their clients, definitely give them a call!"
We responded:
"Thank you, Jeremy, for sharing your experience with us! We're glad to hear that Bri and Drew were able to help you find better coverage at a lower rate. Your recommendation means a lot to us."
Profile photo of Brooke Savage

Brooke Savage

March 28, 2026

5  out of  5
rating by Brooke Savage
"John was wonderful to work with! He helped my fiancé and I with our auto and renters insurance and was able to get us a great price! He was super responsive and very quick with everything. Would recommend John to everyone!"
We responded:
"Thank you, Brooke, for sharing your experience! It's great to hear that John was able to assist you and your fiancé with your insurance needs efficiently. We appreciate your recommendation and look forward to serving you again."