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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ben Whitehead

Ben Whitehead

April 24, 2026

5  out of  5
rating by Ben Whitehead
"Mai and Bri were extremely helpful with getting info about my policy."
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Kellie Hill

April 23, 2026

5  out of  5
rating by Kellie Hill
"This is The Best insurance company I've used hands down!! Drew Carter and his team are very knowledgeable. They are always very friendly and helpful. I highly recommend them for all of your insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Deanna Stone

April 22, 2026

5  out of  5
rating by Deanna Stone
"State Farm agent Drew Carter and his team provide exceptional service. They are highly efficient, responsive, and consistently demonstrate a strong commitment to their clients. Their knowledge and professionalism distinguish them as a top-tier agency!!!!!!!"
We responded:
"Thank you, Deanna, for your generous feedback! We're grateful for your recognition of our team's efficiency and commitment. Your support means a lot to us."
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Rodricious Coley

April 22, 2026

5  out of  5
rating by Rodricious Coley
"John was awesome, very polite, easy to work with and very knowledgeable/helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Hank Reid

April 21, 2026

5  out of  5
rating by Hank Reid
"GREAT FOLKS TO DO business WTIH-A++++++++++++++++++++"
We responded:
"Thank you, Hank, for your enthusiastic feedback! We're glad to hear you had a positive experience with our team. Your support means a lot to us."
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Robert Ward

April 21, 2026

5  out of  5
rating by Robert Ward
"Very courteous, professional and knowledgeable staff.Listens and provides the best advice and services."
We responded:
"Thank you, Robert, for your kind words about our team. We're glad to hear that you found our staff courteous, professional, and knowledgeable. Your feedback is greatly appreciated."
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nick randle

April 17, 2026

5  out of  5
rating by nick randle
"Very friendly and very helpful always has a great attitude"
We responded:
"Thank you, Nick, for your kind words! We're glad to hear that our friendly and helpful service made a positive impact. Your feedback means a lot to us."
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Phương Uyên Đào

April 15, 2026

5  out of  5
rating by Phương Uyên Đào
"Drew Carter at State Farm provided excellent service. He answered all my questions, helped me choose the right coverage, and made everything easy to understand. I really appreciate his professionalism and responsiveness. Highly recommended for anyone looking for reliable insurance!"
We responded:
"Thank you, Phương Uyên Đào, for your thoughtful review. We're glad to hear that Drew was able to assist you with your coverage needs and provide clarity throughout the process. Your recommendation means a lot to us."
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Jeremy Dana

April 8, 2026

5  out of  5
rating by Jeremy Dana
"​I can’t recommend Drew Carter’s office enough! My previous home and auto insurance rates had been steadily climbing, so I decided to shop around for better options. Not only did they provide me with a much lower rate, but I actually ended up with better coverage than I had before. ​ The customer service here is truly second to none. Working with Bri and Drew was a seamless experience. They are professional, responsive, and genuinely care about finding the best fit for your needs. If you’re in the Birmingham area and looking for a team that prioritizes their clients, definitely give them a call!"
We responded:
"Thank you, Jeremy, for sharing your experience with us! We're glad to hear that Bri and Drew were able to help you find better coverage at a lower rate. Your recommendation means a lot to us."
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Brooke Savage

March 28, 2026

5  out of  5
rating by Brooke Savage
"John was wonderful to work with! He helped my fiancé and I with our auto and renters insurance and was able to get us a great price! He was super responsive and very quick with everything. Would recommend John to everyone!"
We responded:
"Thank you, Brooke, for sharing your experience! It's great to hear that John was able to assist you and your fiancé with your insurance needs efficiently. We appreciate your recommendation and look forward to serving you again."
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Ariel Rivers

March 25, 2026

5  out of  5
rating by Ariel Rivers
"Mr. John is awesome. Very patient and it's very easy for him to go over the processes and policies with no problem!! Thank you so much for everything!!!👍🏾👍🏾👍🏾👍🏾"
We responded:
"Thank you, Ariel, for your kind words about Mr. John. We're glad to hear that his patience and clarity made the process easy for you. Your feedback means a lot to us."
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Kathryn Kimbrough

March 24, 2026

5  out of  5
rating by Kathryn Kimbrough
"Jake from State Farm helped me save $60 a month switching car insurance. I am so grateful. The process was very simple."
We responded:
"Kathryn! Thank you so much for the kind review. We think our Jake is the best, even without the khakis! We are thankful to take care of you car insurance. "
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Julie Watts

March 19, 2026

5  out of  5
rating by Julie Watts
"Nice, very helpful, not pushy, talks everything over for u. Not in hurry."
We responded:
"Thank you, Julie, for your kind words! We're glad to hear that you found our service helpful and appreciated the time we took to discuss everything with you. Your feedback means a lot to us."
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lyndon weeks

March 18, 2026

5  out of  5
rating by lyndon weeks
"John is amazing very personal connected everything I needed we were able to research it find it and put me exactly where I want to be and we have future plans for more"
We responded:
"Thank you, Lyndon, for sharing your experience! It's great to hear that John was able to connect with you personally and assist with your needs. We look forward to continuing our work together on future plans. "
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Zaenah Moncrief

March 17, 2026

5  out of  5
rating by Zaenah Moncrief
"Bri is amazing!! So helpful and efficient."
We responded:
"Thank you, Zaenah, for your feedback! We're glad to hear that Bri was helpful and efficient during your experience. Your support means a lot to us."
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Cindy Sharp

March 17, 2026

5  out of  5
rating by Cindy Sharp
"John was personable, knowledgeable and professional"
We responded:
"Thank you, Cindy, for your feedback! We're glad to hear that John provided you with personable, knowledgeable, and professional service. Your support means a lot to us. "
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Dylan Sayles

March 16, 2026

5  out of  5
rating by Dylan Sayles
"Had a great experience working with the whole team at this branch. Saved a boat load of money and everyone was super nice. I would very much reccomend them for people to try!"
We responded:
"Thank you, Dylan, for sharing your experience with us! We're glad to hear that our team was able to help you save money and provide friendly service. Your recommendation means a lot to us. "
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Ray Barfield

March 13, 2026

5  out of  5
rating by Ray Barfield
"Excellent on the spot service. I couldn't be more satisfied"
We responded:
"Ray! We appreciate the kind words. Our goa is to provide fantastic service on every interaction. "
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Deborah Griffin

March 10, 2026

5  out of  5
rating by Deborah Griffin
"Excellent service"
We responded:
"Thanks for the review! We love helping people with car, home, and life insurance! "
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Ms Fancy

February 27, 2026

5  out of  5
rating by Ms Fancy
"Everyone is always so great!!! Ms Bree is amazing…. Always calls right back after I leave a message. So very friendly!!!!"
We responded:
"Thank you, Ms Fancy, for your kind words! We're glad to hear that Ms. Bree's prompt and friendly service has made a positive impact. Your feedback means a lot to us. "
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Sherry Roberts

February 27, 2026

5  out of  5
rating by Sherry Roberts
"I received professional service, as well as a friendly and professional prompt response from Ms. Bri with the matter I needed assistance with. -Sherron Roberts Benford"
We responded:
"Thank you, Sherron, for sharing your experience with us. We're glad to hear that Ms. Bri provided you with professional and friendly service. Your feedback is greatly appreciated. "
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Maddie McNulty

February 26, 2026

5  out of  5
rating by Maddie McNulty
"So awesome! John was Very caring and informative about the insurance plans and had me right! If I could I would give him a 10000000000/10000000000!!!!!"
We responded:
"Thank you, Maddie, for your enthusiastic feedback! We're glad to hear that John provided you with caring and informative service. Your support means a lot to us. "
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Ben McNulty

February 26, 2026

5  out of  5
rating by Ben McNulty
"Had a great experience talking with John Cox. Could tell he really cared to help me out and answered each of my questions thoroughly."
We responded:
"Thank you, Ben, for sharing your experience with John Cox. It's great to hear that he was able to assist you and address all your questions. We appreciate your feedback and support."
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Joann Taylor

February 4, 2026

5  out of  5
rating by Joann Taylor
"John was amazing. He not only took the time to talk with me but made me feel like family."
We responded:
"Thank you, Joann, for your kind words about John. We're glad to hear he made you feel like family and took the time to connect with you. Your feedback means a lot to us. "
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Neva Morris

January 26, 2026

5  out of  5
rating by Neva Morris
"John was super helpful and understanding with what I needed and what I could afford. It's hard to find good insurance as a young adult and he made it an easy process."
We responded:
"Wow! Thank you very much for the review. We agree, John is the best around!"